Hikka Tranz by Cinnamon

Great location, amazing seeing all the turtles off the beach. Staff mainly very nice and welcoming. Food great.

I must admit that before booking Hikka Tranz by Cinnamon, I had some concerns after reading a few negative reviews about it being an old hotel in need of renovation. However, I chose to stay here because my daughter was on a school trip, and this was the hotel selected by her school. I had another option in Hikkaduwa and was unsure if I was making the right choice, but now, after my stay, I can confidently say that Hikka Tranz exceeded my expectations in every way. From the very moment I arrived, the warm welcome and exceptional hospitality of the staff made all the difference. Every team member went above and beyond to ensure a memorable and comfortable stay, and by the time I left, it truly felt like home. The staff’s kindness, attentiveness, and professionalism were outstanding, from the reception to the restaurant, housekeeping, and room service. The hotel was clean, secure, and extremely comfortable, making my stay very pleasant and they respond fast to your requests. The buffet was absolutely delicious, with a great selection of dishes at both breakfast and dinner. As a fan of Sri Lankan cuisine, I enjoyed every single meal over my five-day stay. A special thanks to Ruwan, Sampath, and Sanjeewa in the restaurant, along with all the other staff members who took such great care of us. On top of the wonderful hospitality, I was lucky to participate in releasing baby sea turtles into the ocean, a truly unforgettable experience (thanks to Bandara). I also had the chance to witness a traditional Sri Lankan wedding on my last day, and the bride and groom’s family were incredibly kind, allowing us to watch the ceremony and take some photos, a beautiful memory I will always cherish. P.S. Out of curiosity, I checked out the other hotel I was considering before booking Hikka Tranz, and while it was nice, it felt very ordinary. I have absolutely no regrets about choosing Hikka Tranz, it was the perfect decision, and I feel truly grateful for this experience.

Had opportunity have safe sea bath

Every thing was absolutely brilliant. The location was fantastic for us with kids and adults. Staff was very cooperative. We need to celebrate birthday of my daughter-in-law, and especial cooperation provided by Thanuja and Anura in organising, and boys (especially Viraj) at the pool bar is worth mentioning. At the breakfast two ladies did a marvelous job. They are Nandani at Hoppers and subodhani who made omelet. If not the excellent marketing skills by Vinodani, we would not select to stay at Tranz Hikka when we did the planning visit in May 2004. I strongly appreciate her dedication to Tranz Hikka. At the same time, services of Javishanka at reception is worth mentioning.

I recently stayed at Hikka Tranz by Cinnamon, and it was an unforgettable experience. The customer service stood out from the moment I arrived—they recognized me as a loyal guest who frequently stays at other Cinnamon hotels and went out of their way to customize the service to my preferences. This personalized touch made me feel valued and at home.The service on the terrace was impeccable, offering a perfect spot to unwind and enjoy the view. The spaciousness of the room was ideal for a family, and the massaging tub provided the ultimate relaxation—a feature I particularly appreciated after a busy week.The hotel facilities were perfect for a long weekend getaway, offering everything one needs to recharge from a hectic lifestyle. As with all Cinnamon hotels, the staff were exceptionally well-trained, consistently attentive, and friendly.The only area that could be improved is the food, which I found to be average for a long weekend stay. However, the stunning sea view more than made up for this, offering a serene and beautiful backdrop throughout the stay.Overall, I highly recommend Hikka Tranz by Cinnamon and Cinnamon hotels in general. They are truly a reliable partner for a memorable holiday experience.